Introduction

Malva is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

Information We Collect

Information You Provide

When you contact us or request a consultation, we may collect:

  • Your name and contact details
  • Information about your nutrition goals and interests
  • Any other information you choose to share with us

Automatically Collected Information

When you visit our website, we may automatically collect:

  • Browser type and version
  • Device information
  • IP address
  • Pages visited and time spent on pages
  • Referring website addresses

How We Use Your Information

We use your personal information to:

  • Respond to your inquiries and consultation requests
  • Provide nutrition consultation services
  • Improve our website and services
  • Send you information you've requested
  • Comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

  • Your consent when you submit forms or contact us
  • Our legitimate interests in providing and improving services
  • Contractual necessity when providing services to you
  • Legal obligations we must comply with

Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Nutrition consultants assigned to work with you
  • Service providers who help us operate our website and services
  • Legal authorities when required by law

Cookies and Tracking

We use cookies and similar technologies to improve your experience on our website. You can control cookie settings through our cookie consent banner and your browser settings. For more details, see our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

Your Rights

Under UK data protection law, you have rights including:

  • Right to access your personal data
  • Right to correct inaccurate data
  • Right to erasure of your data
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

To exercise these rights, contact us at [email protected]

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

International Data Transfers

Your data is primarily processed within the United Kingdom. If we transfer data internationally, we ensure appropriate safeguards are in place.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Email: [email protected]
Phone: +44 20 7834 52 96
Address: 82 Camden High Street, London NW1 0LT, United Kingdom